Frequently Asked Questions

Everything you need to know about working with Mezokuru, pricing, timelines, and web development services.

General Questions

Why not use WordPress like everyone else?

Most agencies sell wind. We'll show you the anemometer reading first. Our audit of 17 local agencies shows their WordPress sites average a 35/100 mobile speed score. Speed is revenue. We build for scores over 90.

What if the result isn't what I wanted?

100% satisfaction guarantee. If you're not happy, you don't pay. We've never invoked it.

How is 21-day delivery possible?

Modern tools, a precise process, and no agency bloat. We work with the focus of harvest season.

What happens after launch?

You get 3 months of included support. After that, you own it outright—no fees, no lock-in.

Pricing & Payment

How much does a website cost?

2026 Launch Pricing - Building Our Portfolio

We're offering premium-quality websites at startup prices while we build our 2026 showcase. Here's our transparent pricing structure:

  • The Digital Card - R1,949 (vs Agency R2,500+) - Professional single-page presence
  • The Starter Business - R3,899 (vs Agency R5,500+) - Complete business website (3-5 pages) - Most Popular
  • The Professional - R8,999 (vs Agency R15,000+) - Full corporate structure with advanced features
  • The Merchant - R16,499 (vs Agency R25,000+) - E-commerce store for boutique businesses
  • The Enterprise - From R44,999 (vs Agency R80,000+) - Custom web applications

Why these prices? We use modern technology that's faster to build with, and we don't have agency overhead. You get premium quality at 30% below market rates while we build our founding portfolio.

What's included: 21-day delivery, 3 months free support, 100% satisfaction guarantee, and all the features your business needs to succeed online.

See full pricing details or get your free quote.

What's included in the price?

Every package includes everything you need for a successful online presence:

  • Professional design - Custom-built for your brand, not cookie-cutter templates
  • Mobile-first development - Perfect on all devices (where 70% of traffic comes from)
  • Lightning-fast performance - Beats 90% of competitors in speed
  • Google-friendly SEO setup - So people can actually find you
  • Lead capture forms that work - Turn visitors into customers
  • Easy content management - Update anything yourself, no tech skills needed
  • 21-day delivery guarantee - Late delivery = R500 off your invoice
  • 3 months free support & fixes - We stand behind our work
  • 100% satisfaction guarantee - Not happy? Full refund within 30 days

What you'll need separately: Domain name (~R150/year) and hosting (often FREE or R50-200/month - we'll help you choose the best option).

No surprise charges, no hidden fees. The quote we give you is comprehensive and final.

Do you offer payment plans?

Of course! We understand cash flow is real, especially for small businesses. We're not here to drain your bank account in one go.

Standard approach:

  • Deposit to start - Secures your spot and kicks off development
  • Milestone payments - As we hit major project stages
  • Final payment on delivery - Before going live

For larger projects, we'll work out a payment schedule that makes sense for your situation. The goal is to build something great together, not create financial stress. If you're worried about budget, just be upfront with us - we'll figure something out.

What is the Portfolio Partnership program?

Get 20% off your website + R2,500 worth of marketing content in exchange for helping us build our 2026 showcase.

What you get:

  • 20% discount on any website package
  • Professional case study (R800 value)
  • Free marketing content for your business (R1,200 value)
  • Priority support & updates (R500 value)
  • Featured placement in our portfolio

What we need: Permission to use your project as a case study, including before/after results, testimonials, and the right to showcase your website in our portfolio.

Limited availability: Only 5 Partnership spots remaining for 2026. This program helps us build credibility while giving you premium value at startup prices.

Apply for Partnership - mention "Portfolio Partnership" in your message.

Why are your prices so much lower than agencies?

Three reasons:

  • Modern technology: We use faster, more efficient development tools than traditional agencies stuck on WordPress
  • No agency overhead: No fancy offices, account managers, or sales teams to pay for - you work directly with the developer
  • 2026 portfolio building: We're offering startup prices while building our founding portfolio - this won't last forever

The result: You get premium quality at 30% below market rates. Our "Golden Unicorn" philosophy means superior technology at competitive prices.

What you're NOT getting: Cheap work. These are professional websites that compete with R15,000+ agency builds, just without the agency markup. We're building our reputation with quality work at accessible prices.

Are there any ongoing costs?

Minimal ongoing costs - we build sites that don't bleed you dry every month:

  • Domain name: ~R150-300/year (your website address - unavoidable)
  • Hosting: Often FREE (yes, actually free) or R50-200/month for premium features
  • Maintenance: First 3 months FREE, then you choose:
    • Manage it yourself (we'll train you)
    • Pay-as-you-go when you need help (R500/hour)
    • Monthly maintenance plan (R299/month for ongoing support)

Unlike WordPress sites that need constant plugin updates and security patches, our modern sites are lean and low-maintenance. Many clients pay nothing beyond their domain after the first 3 months.

No lock-in contracts. You own your website completely and can take it anywhere.

Process & Timeline

How long does it take to build a website?

Guaranteed delivery times:

  • The Digital Card: 7-10 days
  • The Starter Business: 14-21 days
  • The Professional: 21-28 days
  • The Merchant (E-commerce): 28-35 days
  • The Enterprise: 6-12 weeks (depending on complexity)

Our 21-day delivery guarantee: Most projects are delivered within 21 days or you get R500 off your final invoice. No excuses, no delays.

Timeline starts after: Receiving all content (text, images, branding) and signed contract. Delays usually happen waiting for client content, not development.

We keep you updated throughout the process with regular check-ins and progress reports.

What's the development process?

Here's how we'll work together:

  • 1. Discovery Call - Discuss your needs, goals, and budget (free, 30 minutes)
  • 2. Proposal & Quote - Detailed project scope and pricing
  • 3. Design Phase - Mockups and design approval
  • 4. Development - Building your site with regular updates
  • 5. Review & Revisions - Your feedback and adjustments
  • 6. Launch - Deploy to live hosting
  • 7. Training - Show you how to update content
  • 8. Support - 6 months free maintenance

How many revisions do I get?

Every project includes:

  • 2 rounds of design revisions - During the mockup phase
  • 1 round of development revisions - After initial build
  • Unlimited minor tweaks - During the 6-month support period

Major changes after approval may incur additional costs, but we'll discuss this upfront.

What do you need from me to get started?

Don't stress - I'll walk you through this. Ideally, I'd need:

  • Content: Text for your pages, business description (even rough notes are fine)
  • Images: Logo, photos, graphics - or I can help source stock images if you don't have any
  • Branding: Colors, fonts, style preferences (if you have them - if not, we'll figure it out together)
  • Examples: Websites you like, so I understand your taste
  • Goals: What you want the site to achieve for your business

Honestly, most people don't have everything ready, and that's completely normal. I'll guide you through gathering what we need, and we can work with what you have. The important thing is getting started.

Technical Questions

Will my website work on mobile phones?

Absolutely! Every website I build is fully responsive, meaning it automatically adapts to any screen size - phones, tablets, laptops, and desktops. Mobile-first design is standard practice, not an extra feature.

In fact, over 60% of web traffic comes from mobile devices, so mobile optimization is a priority for every project.

Can I update the website myself?

Absolutely! I want you to feel empowered to manage your own site. Here's how I make that easy:

  • Simple admin panel: Update text, images, and blog posts without touching code
  • Personal training: I'll walk you through everything, at your pace
  • Written guides: Step-by-step instructions for common tasks
  • Ongoing support: 6 months free support if you get stuck or forget something

I've worked with people who've never touched a website before, and they're managing their sites just fine now. If you can send an email, you can update your site.

For bigger changes (design tweaks, new features), I'm always here to help.

What technologies do you use?

I use modern, reliable technologies:

  • Frontend: HTML5, CSS3, JavaScript, React (for complex apps)
  • Backend: Node.js, Python (Django/Flask) when needed
  • Databases: Firebase, PostgreSQL for data storage
  • Hosting: Netlify, Vercel, Render (fast, reliable, affordable)
  • CMS: Netlify CMS for easy content management

I choose the right tool for each project - no unnecessary complexity.

Will my website be fast?

Speed is a priority! I optimize every site for performance:

  • Compressed images and assets
  • Minimal, clean code
  • Fast hosting on global CDNs
  • Lazy loading for images
  • Optimized for Google's Core Web Vitals

Fast sites rank better in Google, convert more visitors, and provide better user experience. I test every site with Google Lighthouse to ensure top performance scores.

Is SEO included?

Yes! Basic SEO is included in every project:

  • Proper HTML structure and semantic markup
  • Meta titles and descriptions
  • Optimized images with alt text
  • Fast loading speeds
  • Mobile-friendly design
  • Sitemap generation
  • Google Search Console setup

For advanced SEO (keyword research, content strategy, ongoing optimization), I can recommend specialists or offer it as an add-on service.

Do you use WordPress?

I specialize in modern, custom-built websites rather than WordPress. Here's why:

  • Faster: No bloated plugins or themes
  • More secure: Less vulnerable to hacks
  • Cheaper hosting: Can use free hosting platforms
  • Better performance: Optimized code, not generic templates
  • Easier maintenance: No plugin updates or compatibility issues

If you specifically need WordPress, I can recommend specialists. But for most small business sites, custom-built is better.

Support & Maintenance

What's included in the 3-month free support?

For 3 months after launch, you get comprehensive support:

  • Bug fixes and technical issues - Anything that's not working as intended
  • Minor content updates - Text changes, image swaps, small tweaks
  • CMS training and support - Help with updating your own content
  • Performance monitoring - We keep an eye on site speed and uptime
  • Security updates - Any necessary patches or updates
  • 24-hour response time - Email, WhatsApp, or phone support

Not included: Major design changes, new features, or complete page redesigns. These can be quoted separately.

Response times: Critical issues (site down) within 4 hours, general support within 24 hours.

What happens after 3 months?

After the free support period, you have flexible options:

  • Self-manage: Handle updates yourself (we've trained you!)
  • Pay-as-you-go: Contact us when you need help (R500/hour)
  • Monthly maintenance plan: R299/month for ongoing support, updates, and peace of mind

What's included in the maintenance plan:

  • Unlimited minor content updates
  • Technical support and bug fixes
  • Performance monitoring
  • Security updates
  • Monthly backup and health check
  • Priority response (within 24 hours)

Many clients manage their own sites after training and only contact us for major changes. The choice is yours - no pressure, no lock-in contracts.

How quickly do you respond to support requests?

Response times:

  • Critical issues (site down): Within 4 hours
  • Urgent requests: Within 24 hours
  • General support: Within 48 hours

Most issues are resolved within 1-2 business days. I'm available via email, WhatsApp, or phone.

What if I want to add new features later?

No problem! Your website is built to grow with your business. New features can be added anytime:

  • Blog or news section
  • Online booking system
  • E-commerce functionality
  • User accounts and login
  • Integration with third-party services

I'll provide a quote for new features based on complexity. Your existing site won't need to be rebuilt - we just add to it.

Business & Legal

Why should I choose you over other developers?

Fair question. Here's what makes working with me different:

  • No BS pricing - I give you a real quote based on real scope, not inflated numbers
  • Modern tech - Fast, secure sites that don't need constant maintenance like WordPress
  • 6 months free support - Most developers disappear after launch. I stick around
  • You own everything - No lock-in, no holding your site hostage
  • Clear communication - You'll always know what's happening and why
  • Free hosting options - I'll show you how to keep costs low

I'm not the cheapest option (those sites look cheap, and you deserve better). I'm not the most expensive (you're not paying for fancy offices or account managers). I'm the option that delivers professional work at fair prices with genuine ongoing support.

Plus, I actually answer my phone and respond to messages. You're working directly with the person building your site, not going through layers of project managers. That matters.

Do I own the website after it's built?

100%. Once final payment clears, you own:

  • All source code
  • All design files
  • All content and images
  • Full access to hosting and domain

You're free to take your site elsewhere, modify it yourself, or hire another developer. No lock-in, no ransom situations, no "you need to pay us to make changes" nonsense.

I build your site, you own it. That's how it should be.

Do you sign contracts?

Yes! Every project includes a clear contract outlining:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms
  • Revision policy
  • Ownership and rights
  • Support terms

This protects both of us and ensures we're on the same page.

Can you help with domain and hosting setup?

Absolutely! I'll handle the technical setup:

  • Help you choose and register a domain name
  • Set up hosting (free or paid options)
  • Configure DNS and SSL certificates
  • Deploy your site
  • Set up email forwarding if needed

You'll have full access and ownership - I just make the setup painless.

What if I'm not happy with the final result?

Honestly, this hasn't happened yet, and here's why:

  • We discuss your vision thoroughly before I write a single line of code
  • You approve the design before development starts
  • Regular check-ins mean no surprises
  • Revision rounds are built into the process
  • Clear communication at every stage

I don't disappear after taking your deposit. You're involved throughout, which means the final result is what you actually wanted - not what I assumed you wanted.

And look, if something's not right, we fix it. Simple as that. Your success is my success - when you're happy with your site and it's helping your business grow, that's what makes this work meaningful for me.

Learning Web Development

I want to learn web development. Where should I start?

Love this question! I've put together a complete 10-part developer journey guide specifically for people starting out. It covers everything from HTML basics to frameworks, deployment, and career advice - all pointing to free resources.

Here's where I'd start if I were beginning today:

The journey takes time (6-12 months to job-ready), but it's absolutely doable. Some days you'll feel like a genius, other days you'll want to throw your laptop out the window. Both are normal. Keep going.

Do you offer mentoring or tutoring?

Right now, I'm focused on client projects, but I remember how overwhelming learning to code can be. So I'm happy to:

  • Answer quick questions via email (seriously, just ask)
  • Review your code and give honest feedback
  • Point you to the right resources for what you're trying to learn
  • Give you a reality check on your learning path

I've also written a comprehensive blog series specifically to guide aspiring developers through the entire journey with free resources. Think of it as mentoring in written form.

The dev community helped me when I was starting out. Happy to pay it forward where I can.

Should I learn to code or hire a developer?

It depends on your goals:

Learn to code if:

  • You want a career in tech
  • You enjoy problem-solving and building
  • You have 6-12 months to dedicate to learning
  • You want complete control over your site

Hire a developer if:

  • You need a site quickly (weeks, not months)
  • You want to focus on your business, not tech
  • You need professional design and optimization
  • You want ongoing support

Both are valid! Many business owners hire developers while learning basics for simple updates.

Still Have Questions?

Can't find what you're looking for? Let's have a chat about your project. No sales pitch, no pressure - just an honest conversation about what you need and whether we're a good fit. Even if I'm not the right person for your project, I'll try to point you in the right direction.

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